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Changing Your Cancer Care Experience, for the Better

Texas Oncology is a participant in Oncology Care Model (OCM), an innovative program from Centers for Medicare and Medicaid Services designed to improve patient care and the cancer treatment experience.

Our patients will notice important changes in how we communicate, plan, and manage treatment, follow up and engage with them throughout treatment and into survivorship.

In sum, you’ll be hearing from us more at every step of your cancer journey.

As we implement the OCM and other value-based care models, we’re focused on doing more to help you better understand your illness and treatment, set expectations regarding side effects from treatment, and help you avoid unnecessary hospital and emergency room visits. For example, you will receive a wallet card that clearly identifies your treatment and lists specific symptoms that should prompt you to call Texas Oncology first for help.

The OCM program is specifically for Medicare patients undergoing chemotherapy, hormonal therapy, and immunotherapy treatments. Medicare will contact you directly following six-month intervals of treatment with a survey about your experience with Texas Oncology.

You and all of our patients will benefit from oncology care enhancements related to the OCM, including:

  • Enhanced patient navigation services and follow-up after treatment
  • Greater awareness and clear instructions regarding 24/7 access to oncology teams
  • Increasing shared decision making with a focus on educating you about treatment choices
  • Expanded survivorship and advance care planning programs

Care for all patients will be enhanced through access to these additional services, regardless of treatment methods. The OCM is aligned with Texas Oncology’s patients-first, compassionate care approach and will result in greater collaboration among medical and radiation oncologists, and surgeons.

As a pioneer in community-based cancer care, Texas Oncology’s participation in the OCM is another example of our commitment to leadership and innovation in improving patient care.

In addition, Texas Oncology has collaborated with health insurance providers, including Aetna and UnitedHealthcare on quality/value care models with similar objectives as the OCM, such as helping patients stay well during and after treatment, and avoid visits to the emergency room or hospital.

Additional Resources:

Oncology Care Model Program Overview Oncology Care Model Program Overview
The goal of the OCM is to provide higher quality, more coordinated cancer care at a lower cost to patients and Medicare.
Designing a Better Patient Experience Designing a Better Patient Experience
Hope. And help. That’s what cancer care provides. Texas Oncology always has prioritized compassionate, personalized care.
Questions for Your Care Team Questions for Your Care Team
The questions for your care team are intended to enable you and your family to become more informed and engaged as you and your physician make decisions about your cancer treatment.
Your Treatment and Your Role in Treatment Decisions Your Treatment and Your Role in Treatment Decisions
Choosing a treatment plan is a significant step in your cancer journey.
When to Call Texas Oncology – 24/7 Care When to Call Texas Oncology – 24/7 Care
When it comes to cancer care, our team has seen it all, but we know you haven’t. That’s why we urge you to call us any time you have questions or experience new symptoms.
Advance Care Planning Advance Care Planning
It can be beneficial to have conversations about your values and wishes should you become seriously ill. 
Your Cancer Care Team Your Cancer Care Team
The integrated cancer care team that surrounds you at Texas Oncology forms a hub of activity and support. 
Survivorship: Continuing the Journey After Treatment Survivorship: Continuing the Journey After Treatment
Your Texas Oncology care team can help you with the transition to survivorship, wellness, and what many call “the new normal.”