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When to Call Texas Oncology – 24/7 Care

When it comes to cancer care, our team has seen it all, but we know you haven’t. That’s why we urge you to call us any time you have questions or experience new symptoms. You’ll receive personalized care from a team that’s familiar with your medical history and treatment plan. With 24/7 access, you can get the help you need and possibly avoid an emergency room or urgent care visit. If you can be treated early, we may be able to prevent complications.

Know When to Call Us

It’s important to call Texas Oncology before going to the emergency room or urgent care clinic, even if it is after hours. We may be able to assist in managing your symptoms, avoid an emergency room visit, and prevent complications. Please find your local cancer center for after hours information and phone numbers.

Signs and symptoms to watch for:

  • Chills or fever greater than 100.4°F
  • Burning, increased frequency, and urgency with urination and lower back pain (urinary tract infection symptom)
  • Productive cough, with green, yellow, red, or brown mucus
  • Unmanaged diarrhea, constipation, nausea, or vomiting
  • Unmanaged pain
  • Swelling, redness, and pain on extremities
  • Shortness of breath and/or chest pain
  • Dizziness with changing position or lightheadedness
  • Dark urine, less urine than normal, excessive thirst, dry mouth (dehydration)
  • Mouth sores, difficulty swallowing, or frequent or severe heartburn (mucositis)
  • Severe fatigue