Request an Appointment FAQ
Many commonly asked questions are answered for you. If your question is not listed here, please call your local cancer center.
Q: Do I need to have a referral from my doctor?
Patients with cancer or who have concerns about cancer can see our physicians on their own initiative for primary evaluation or second opinions. Although it isn’t required, many patients come to Texas Oncology for the first time through referrals from other doctors. Cancer is usually first suspected or detected by primary care physicians, gynecologists, internists, pathologists, surgeons, or others.
Check with your insurance company as well. Some insurance companies require that you have a referral from your primary care (or other) physician before seeing a specialist. If your insurance company requires a referral, please make sure that your other doctor has provided one before scheduling your first appointment.
Q: How do I know which location to call for an appointment?
We have more than 280 locations throughout Texas and southeastern Oklahoma that provide comprehensive, community-based cancer care.
Q: How do I schedule an appointment for proton therapy?
Q: What information do I need when I call?
When scheduling your first appointment, you’ll need to know your type of cancer. You may request to see a specific physician if you prefer. Finally, we’ll need the name of your insurance company, your plan and policy numbers, and contact information for claims-related questions. Upon receipt of this information, we will verify your insurance coverage and benefits prior to your visit. We will also inform you of any out-of-pocket expenses that may be due upon your visit.
Q: How long does it take to to be seen?
We understand that you’ll want to get started with your treatment plan as quickly as possible. We’ll schedule the first available appointment with your physician. In most cases, you can be scheduled within three days of your initial call.
Q: Do you provide second opinions?
It is important that you feel comfortable with your treatment team as well as with the decisions you are making. Many patients seek a second opinion to confirm their diagnosis, learn more about their choices, or find additional treatment options.
Our physicians often provide second opinions to patients. Please ensure that you bring all your records about your diagnosis so that your physician has a complete picture of your condition.