Volume 08, Issue 01, Summer 2018

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Doing the Right Thing

Each day at Texas Oncology brings many “Do the Right Thing” moments. Be it sharing a sweater with a patient, explaining things to a worried child, or wading through floodwaters to make sure patients get their treatments — our culture puts the needs of the patient first. It’s not only why we do what we do, but how — with compassion, integrity, and respect. 

That’s why Texas Oncology launched “Our Promise,” an initiative focused on our cultural commitment to “do the right thing” for our patients, employees, and communities. To ensure values and behaviors at every site reflect the entire organization, we established a culture compact with five pillars of excellence focused on remaining patient-centered, practicing with integrity, holding each other accountable, creating a culture of collaboration and respect, and adapting in an ever-changing environment. 

Doing the right thing is essential to everything we do because it guides us to be the best we can be for each other, those we serve, and the communities in which we live. Each day, we are amazed by the actions of our physicians, nurses, and staff throughout our network who use both their minds and their hearts to do extraordinary things. They know that doing the right thing is more than just a calling. It’s a promise.

Our Promise is at the heart of everything we do. We must continually improve ourselves to ensure a better experience for our patients.” Donnell Hale, RN, BSN, OCN
Nurse Manager,
Texas Oncology–Denton South and Denton North