Contact and Hours of Operation:
We answer our front office telephone during regular center hours at the following number:
903-575-1880
Texas Oncology-Patty & Bo Pilgrim Cancer Center is open from 8:00 a.m. from 5:00 p.m., Monday through Friday. If you call the center at other times and require urgent medical attention, our answering service will take your call and notify your doctor immediately.
Map & Directions:
Texas Oncology-Patty & Bo Pilgrim Cancer Center
2101 Mulberry St.
Mount Pleasant, TX 75455
Please park in the Titus Regional Medical Center parking areas.
From Dallas or Texarkana: Exit at business Hwy 271 (Jefferson St.) and turn right on 20th St. Parking is located behind the hospital.
From Paris: Exit at business Hwy 271, and continue past/over Interstate 30. Turn right onto 20th St. Parking is located behind the hospital.
Click here to view our location on the map and get directions.
Emergency and After Hours:
If you are experiencing a life-threatening medical emergency, please call 911 immediately. Upon arrival at the emergency room, ask the staff to call your Texas Oncology physician at 903- 575-1880.
If you feel that you need an immediate medical consultation or advice regarding a serious condition, do not hesitate to call your Texas Oncology physician at 903-577-6000. If you call outside of center hours, our attendant will page a physician on your behalf who will respond quickly. Since it may not be your personal physician who responds to your call, you should be prepared to provide the following information to the attendant on duty:
- Your diagnosis
- Any chemotherapy drugs you are taking
- Your temperature
- The phone number of your pharmacy
Medical Records:
If you or your physician needs copies of your medical records, please allow 3 to 5 business days for processing. Please contact us at the number below to obtain a release of information (ROI) form or to request more information.
Please include the following information with your request for medical records:
- Name
- Date of birth
- Date of services rendered
- Date of request
- Physician's name
- The nature of your inquiry
You may mail or fax your medical record request to:
Texas Oncology-Patty & Bo Pilgrim Cancer Center
Attn: Medical Records Coordinator
2101 Mulberry St.
Mount Pleasant, TX 75455
Phone: 903-575-1880
We will mail your medical records to you directly unless you inform us that you would prefer to pick them up from our offices.
Download the Medical Records Release Form